PAYMENT POLICY

Services are provided and billed by Dr. Freedlander.  Following are the health plans which we currently accept. In cases of financial need, Dr. Freedlander will assist with the options listed below.

However, we can provide you with a form that you can submit to your insurance company to instruct them to send reimbursements directly to you. Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible.

HEALTH PLANS

Cigna Behavioral Health (HMO)

If you are a Cigna patient, the office collects only your co-pay at the time of service.

Aetna

f you are an Aetna patient, the office collects only your co-pay at the time of service.

Anthem Blue Cross

If you are an Anthem Blue Cross patient, the office collects only your co-ay at the time of service. 

PPO Patients

If you're a PPO patient, the office will give a statement to you to submit to your carrier for reimbursement at your contracted out-of-network rate.

Financial Need

In cases of financial need, Dr. Fredlander will try to assist as follows:

- By agreeing to a "single case agreement" with a cooperative insurance carrier. In such cases the client is billed the same small co-pay he or she would pay to an in-network provider.

- By billing the PPO directly, while the patient pays the uncovered balance at the time of service.

- By offering subsidized care through the Chabad Clinic, where he shares space as Medical Director. 

QUESTIONS ABOUT YOUR BILL

What billing or insurance information will I receive?

 

​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

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​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.